FAQs - Australia Bullion Company

What will happen to my current holdings?

Your holdings have been audited and remain the same. Your account is managed in the same way and in most cases by the same personal.

Will there be any changes to the services offered?

Our core services stay the same however, you will now be able to utilise our different sites interstate and abroad. You could also benefit from added services and products offered by GBA group. If you wish to find out more, you can talk to one of our consultants.

How will this acquisition influence fees and charges?

Fees and charges stay the same.

Will the staff and management remain the same?

Our core team is going to be maintained. The new management team has been
in the industry for over 40 years and has a long-standing reputation, visit
The GBA Group Website to learn more about the Gold Bullion Australia Group
or download GBA Group Investors Kit here.

Are there any new policies or procedures I should be aware of?

Policies and procedures are maintained as per current operations.

Will my account details or login credentials change?

Account details will stay the same for online users.

How does this acquisition benefit me as a customer?

You will now be able to utilise our different sites interstate and abroad. You could
also benefit from added services and products offered by GBA group. If you wish
to find out more, you can talk to one of our consultants.
• Clients wanting to have exposure to Silver, Platinum & Palladium could do
so at ease.
• The less traditional investor might want to talk to one of our Auctus
specialists, you can also download Auctus Investors Kit here.

How does this affect the storage and security of my precious metals?

The metals are held in the same location with the same security features. All accounts
have been audited to verify holdings are all backed by metal.

What steps should I take if I have concerns or further questions?

If you have any concerns, feel free to contact your usual staff member by calling 0485 979 450 or by emailing info@australiabullioncompany.com You can also reach
out to GBA Group at sales@goldbullionsaustralia.com

WHAT IS A TROY OUNCE?

The troy ounce (oz) is a unit of imperial measure. In the present day, it is most commonly used to scale the mass of precious metals. One troy ounce is currently defined as exactly 0.0311034768 kg or 31.1034768 g.

HOW MANY TROY OUNCES TO A KILOGRAM?

There are 32.151 troy ounces in a kilogram.

WHAT IS THE SPOT PRICE?

The spot price is the current trading price of the metal as listed on the metals exchanges, which we use as an indicator for our pricing. The spot price does not reflect the costs associated with barring, transportation etc. when sold to the investor.

WHAT IS THE PURITY OF PHYSICAL GOLD AND SILVER BULLION?

Investment grade physical gold bar or coin, bullion must be at least 99.95% pure. For silver, the minimum purity is 99.90%. All bullion products sold by Australian Bullion Company meet investment grade standards.

WHY ARE THE SELLING AND BUY BACK PRICES DIFFERENT?

The difference between our sale and our buy back price is called a ‘spread’. The spread allows for different trading and handling costs associated with us selling and buying precious metals. Like any trader, we make a small margin on sales of bullion, and we make a small margin on the bullion we buy back.

HOW EASY IS IT TO SELL BULLION & HOW LONG DOES PAYMENT TAKE?

Selling can be done in our offices when you bring you bullion please allow time for stock to be tested. You be issued a buy back price if you agree to the price you can nominate a preferred method of payment. ABC Bullion will make payment to your designated bank account with funds received within 2 to 3 business days.

CAN I PICK MY BULLION UP OR HAVE IT DELIVERED TO ME?

Yes, any products purchased through Australian Bullion Company can be collected from our Melbourne office. Alternatively, we can arrange to deliver metals.